A full refund will be issued if items purchased arrive faulty, not as described or incorrect.
If you are unhappy with your purchase, we'll be happy to return or exchange the product within 28 days of purchase for a full refund, an exchange, or store credit.
To make a return: Items must be [unopened/unused/unworn, Items must still be in their original packaging with all tags attached.
we want to allow our customers and consumers the ability to personalise and customise their clothing through each step of the process. As each item is tailor-made and personalised to each individual customer, we can only accept returns if they are faulty.
We cannot offer a refund if a customer:
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