Return and Refund Policy

A full refund will be issued if items purchased arrive faulty, not as described or incorrect.

 If you are unhappy with your purchase, we'll be happy to return or exchange the product within 28 days of purchase for a full refund, an exchange, or store credit.

To make a return: Items must be [unopened/unused/unworn, Items must still be in their original packaging with all tags attached.

we want to allow our customers and consumers the ability to personalise and customise their clothing through each step of the process. As each item is tailor-made and personalised to each individual customer, we can only accept returns if they are faulty.
 

We cannot offer a refund if a customer:
 

• hasn't properly read the description and orders incorrectly.
• damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund)
• no longer want an item (eg because it’s the wrong size or colour) so please be mindful to choose desired size & Colours accurately.